Privacy Policy

Thanks for using our website, this policy explains the what, how and why of the information we collect when you visit one of our websites.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act of 1998 and 2018 and the General Data Protection Regulation (EU Law - 2018). As we cannot fulfil our contractural obligation to your wishing to purchase without storing your personal details according to the GDPR we have a Contractual necessity to store it. That is our legal basis for storing your details.

Short Form

We will never send any marketing email from another trader.

The type of information we will collect about you includes:

• your name
• address
• phone number
• email address

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us or logging into your account and selecting "My account". If you find any inaccuracies you can edit it or contact us and we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Subscriptions to our promotional mailings can be signed up for separately or managed through "My Account".

Long Form

1. Definitions.

"We" means Lindisfarne Scriptorium Ltd, a United Kingdom registered company.
"You" means someone who is accessing our website or visiting us in our retail store on Holy Island.
"Personal Information" means any information that identifies or can be used to identify you directly or indirectly, including, but not limited to, first and last name, email address, phone number or other demographic information.
"Services" means the products we offer through our retail store and online store, subscriptions to downloadable content and all other offerings made through our websites and other promotional sites such as Facebook, Twitter, Instagram etc.

We offer the Services on at least our websites http://www.lindisfarne-scriptorium.co.uk, http://www.lspcr.com. This Privacy Policy applies to these specific websites, as well as any other sites or mobile applications owned or operated by us (each a “Website” and together the “Websites”). The “Websites” include the Websites themselves, and any web pages, interactive features, applications, widgets, blogs, social networks, social network “tabs,” or other online, mobile, or wireless offerings that post a link to this Privacy Policy, whether accessed via computer, mobile device, or other technology, manner or means. While providing the Services, and as described in more detail below, we may collect Personal Information about a Website visitor.

2. Changes

We may change this Privacy Policy at any time and from time to time. The most recent version of the Privacy Policy is reflected by the version date located at the bottom of this Privacy Policy. All updates and amendments are effective immediately upon notice, which we may give by any means, including, but not limited to, by posting a revised version of this Privacy Policy or other notice on the Website. We encourage you to review this Privacy Policy often to stay informed of changes that may affect you, as your continued use of the Website signifies your continuing consent to be bound by this Privacy Policy. Our electronically or otherwise properly stored copies of this Privacy Policy are each deemed to be the true, complete, valid, authentic, and enforceable copy of the version of this Privacy Policy which were in effect on each respective date you visited the Website.

3. Scope

This Privacy Policy is effective with respect to any data that we have collected, or collect, about and/or from you, according to our Terms of Use.

4. Questions & Concerns

If you have any questions or comments, or if you want to update, delete, or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please use our contact form to send us a message. You may also contact us by postal mail or email at: or writing to us: Lindisfarne Scriptorium, The Farne House, Marygate, Holy Island, United Kingdom. TD15 2SJ

5. Your Information

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

Information we collect.

(a) Information you voluntarily provide to us: When you sign up for and use the Services, consult with our customer service team, send us an email, post on our blog, or communicate with us in any way, you are voluntarily giving us information that we collect. That information may include your name, physical address, email address, IP address, phone number as well as details including purchase history, and other demographic information. By giving us this information, you consent to this information being collected, used, transferred to the our mailing list supplier (MailChimp.com) and stored by us, as described in our Terms of Use and in this Privacy Policy.

(b) Information we collect automatically: When you use the Services or browse one of our Websites, we may collect information about your visit to our Websites, your usage of the Services, and your web browsing. That information may include your IP address, your operating system, your browser ID, your browsing activity, and other information about how you interacted with our Websites or other websites. We may collect this information as a part of log files as well as through the use of cookies or other tracking technologies. Our use of cookies and other tracking technologies is discussed more below.

(c) Cookies and tracking: We and our partners may use various technologies to collect and store information when you use our Services, and this may include using cookies and similar tracking technologies on our Website, such as pixels and web beacons, to analyze trends, administer the website, track users’ movements around the website, serve targeted advertisements, and gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level.

(d) Web beacons: We use web beacons on our Websites and in our emails. When we send emails to our mailing list, we may track behaviour such as who opened the emails and who clicked the links. This allows us to measure the performance of our email campaigns and to improve our features for specific segments of Members. To do this, we include single pixel gifs, also called web beacons, in emails we send. Web beacons allow us to collect information about when you open the email, your IP address, your browser or email client type, and other similar details. We use the data from those Web Beacons to create reports about how an email campaign performed and what actions are taken.

6. Use of Personal Information

We may use Personal Information only for the following purposes:

(a) To contact you regarding your use of our website. For example, if you place an order we will email you confirmation of the order being placed or notify you of shipment made.
(b) To contact you regarding new products or offers on existing products. You can stop receiving our promotional emails by following the unsubscribe instructions included in every promotional email we send. In addition, we may use information we collect in order to advertise our Services to you or suggest additional features of our Services that you might consider using.
(c) To communicate with you about your account and to provide customer support.
(d) To enforce compliance with our Terms of Use and applicable law. This may include developing tools and algorithms that help us prevent violations.
(e) To protect the rights and safety of our Members and third parties, as well as our own.
(f) To meet legal requirements, including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms.
(g) To provide information to representatives and advisors, including attorneys and accountants, to help us comply with legal, accounting, or security requirements.
(h) To prosecute and defend a court, arbitration, or similar legal proceeding.
(i) To respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.
(j) To transfer your information in the case of a sale, merger, consolidation, liquidation, reorganization, or acquisition. In that event, any acquirer will be subject to our obligations under this Privacy Policy, including your rights to access and choice. We will notify you of the change either by sending you an email or posting a notice on our Website.

7. Public Information and Third Party Websites

(a) Blog. In the future we hope to have public blogs on our Websites. Any information you include in a comment on our blog may be read, collected, and used by anyone. If your Personal Information appears on our blogs and you want it removed, contact us here. If we are unable to remove your information, we will tell you why.
(b) Social media platforms and widgets. Our Websites include social media features, such as the Facebook Like button. These features may collect information about your IP address and which page you are visiting on our Website, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. We also maintain presences on social media platforms including Facebook, Twitter, and Instagram. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.
(c) Links to third-party websites. Our Websites include links to other websites, whose privacy practices may be different from ours. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Website you visit.

8. Third Parties

We may disclose Personal Information to the following types of third parties for the purposes described in this policy:

(a) Service Providers. Sometimes, we share your information with our third party Service Providers, who help us provide and support our Services. For example, to send out a mailing we use the mailing service provided by Mailchimp.com who we would need to pass them your email address or to take a payment we send your name and contact details to Paypal or Nochex. The third party Service Providers are in a contract with us that requires them to use your Personal Information only for the provision of services to us and in a manner that is consistent with this policy. Examples of Service Providers include payment processors, hosting services and content delivery services.

(b) Advertising partners. We may partner with third party advertising networks and exchanges to display advertising on our Websites or to manage and serve our advertising on other sites and may share Personal Information with them for this purpose. All third parties with which we share this information are required to use your Personal Information in a manner that is consistent with this policy. We and our third party partners may use cookies and other tracking technologies, such as pixels and web beacons, to gather information about your activities on our Websites and other sites in order to provide you with targeted advertising based on your browsing activities and interests.

9. Safeguarding Your Information

We take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.

Our credit card processing vendors uses security measures to protect your information both during the transaction and after it is complete. Our vendors are certified as compliant with card association security initiatives. We also perform annual PCI DSS audits. If you have any questions about the security of your Personal Information, you may contact us at

Our website accounts require a username and password to log in. You must keep your username and password secure, and never disclose it to a third party. Because the information in your account is so sensitive, account passwords are encrypted, which means we cannot see your passwords. We cannot resend forgotten passwords either. We will only reset them.

10. Compliance - We Operate in the United Kingdom

Our servers and offices are located in the United Kingdom, so your information may be transferred to, stored, or processed in computers in London and Europe. We may also transfer data to the United States depending on server location of our service providers (Mailchimp, Paypal, NoChex). By using our Websites, you understand and consent to the collection, storage, processing, and transfer of your information to our facilities in the United Kingdom and those third parties with whom we share it as described in this policy.

11. Accuracy and Retention of Data

We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes. Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Information. We will retain your information for as long as your account is active or as long as needed to provide you with our Services. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our Agreements.

12. Access

We will give You access to any Personal Information we hold about you within 20 days of any request for that information. Individuals may request to access, correct, amend or delete information we hold about them by contacting us here . Unless it is prohibited by law, we will remove any Personal Information about an individual from our servers at your or their request. There is no charge for an individual to access or update their Personal Information.

Updated January 14, 2018
E&OE